Help & Questions

Shipping

How long does shipping take? Orders are processed within [3–5 business days]. Delivery typically takes 5–11 business days, depending on your location. You'll receive a tracking number by email as soon as your order ships.

Do you ship internationally? Currently we only ship within the United States. Shipping costs and times vary by destination and are calculated at checkout.

Why hasn't my tracking updated? Tracking numbers can take 2–3 days to activate after your order ships. If it's been longer than that, reach out to us at support@vantagegolf.net and we'll look into it.

Orders & Payments

What payment methods do you accept? We accept all major credit and debit cards, as well as PayPal / Shop Pay / Apple Pay, through our secure checkout.

Can I change or cancel my order? If your order hasn't shipped yet, we can usually make changes or cancel it. Contact us as soon as possible at support@vantagegolf.net with your order number.

I need to update my shipping address — can I do that? Yes, as long as the order hasn't shipped. Email us your order number and the corrected address right away.

Returns & Refunds

What's your return policy? We offer a 30-day return window from the date of delivery. Items must be unused and in their original packaging. To start a return, email support@vantagegolf.net with your order number.

How long do refunds take? Once we receive your returned item, refunds are processed within 7–14 business days back to your original payment method.

What if my item arrives damaged or defective? Contact us within 48 hours of delivery with a photo of the item and your order number, and we'll send a replacement or refund — no return shipping needed.

Products

Are your training aids suitable for beginners? Yes — our catalog is built for golfers at every level, from beginners working on fundamentals to experienced players fine-tuning their game. Each product page notes what skill level it's best suited for.

Do your products come with instructions? Most items include basic instructions in the packaging. If you need extra guidance on how to use a specific product, email us and we'll walk you through it.

Contact Us

Still have a question? Reach out any time at support@vantagegolf.net or use the Contact Page — we typically respond within 24 hours on business days.